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     Christmas and New Year                  opening hours

Wed 24th Dec - Normal hours

Thurs 25th Dec - Closed

Fri 26th Dec - Closed

Sat 27th Dec - Closed

Sun 28th Dec - Closed

Mon 29th Dec - Normal hours

Tues 30th Dec - Normal hours

Wed 31st Dec - Normal hours

Thurs 1st Jan - Closed

Fri 2nd Jan - Normal hours

Friends and Family Test

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the services that provide your care and treatment. Your feedback will help NHS England to improve services for everyone.

It was introduced on 1st December 2014 for GP Practices and asks patients whether they would recommend their Practice to their friends and family. This means every patient is able to give quick feedback on the quality of the care they receive, giving NHS England a better understanding of the needs of the patients and enabling improvements.

 If you would like to leave feedback please follow the link on the right hand side of this page ‘Have your say’ - Friends and Family Test


Practice News

Dr Wendy Faerestrand will be retiring from the Practice on 31st December 2014. We wish her a long and happy retirement.

Dr Hans Langendijk will also be leaving us at the end of the year, he is moving on to pastures new and we wish him well in his new venture.


We will have two new Doctors joining us in January, but as yet we have not finalised working hours/days etc.


Therefore we will not be making any advance appointments for the Doctors after 2nd January. We will resume taking bookings as from 5th January 2015 with a new appointment system



Travel Clinic Appointments

Due to shortage of Nurses all our Travel appointments are now booked up until the end of December.

If you require a travel consultation before this time please ask at reception and they will provide you with a copy of your immunisation record and contact details for private travel clinics.

We are sorry for any inconvenience this may cause and hope to have this service back in operation in  January 2015


Electronic Prescribing (EPS)

This service is now available at Parsons Heath Medical Practice 

A new way to get your medicines and appliances

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how we send your prescription to the place you choose to get your medicines or appliances from.


What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

Is this service right for you? 

Yes, if you have a stable condition and you

·       Don’t want to go to your GP practice every time to collect your repeat prescription

·       Collect your medicines from the same place most of the time or use a prescription collection service now

It may not be if you:

·         Don’t get prescriptions very often

·         Pick up your medicines from different places

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination . You can choose either:

A pharmacy or a dispensing appliance contractor (if you use one)

Ask any pharmacy that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

*You will still need to order your repeat Prescription in the usual way

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

  For more information visit ,your pharmacy or GP practice


Changes to Phlebotomy Service (blood taking)

There have been some changes locally to the way blood taking services are provided, this means that you will be able to have your blood test carried out in the familiar surroundings of your own surgery, if we are unable to offer you an appointment we can book you an alternative appointment at a nearby local surgery or you can attend the Walk in  Center

Main Changes to service:

If your GP has requested that you have a blood test you can no longer have this done at the hospital. All patients that require a GP generated blood test should book an appointment at reception or attend the Walk in  Center


If your Hospital doctor or Consultant has requested that you have a blood test this can still be done at the hospital clinics


House bound patient requiring a home visit blood test will be referred by the GP or nurse to the company now providing this service

*This does not include INR testing – this will continue to be provided by the surgery


*We are currently in the process of training another member of staff to take blood;once trained we will be increasing the number of blood clinic appointments we have here at the Surgery 



Send in your comments and suggestions

Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

(Site updated 08/12/2014)
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