Electronic Prescribing (EPS)
This service is now available at Parsons Heath Medical Practice
A new way to get your medicines and appliances
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how we send your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
Is this service right for you?
Yes, if you have a stable condition and you
· Don’t want to go to your GP practice every time to collect your repeat prescription
· Collect your medicines from the same place most of the time or use a prescription collection service now
It may not be if you:
· Don’t get prescriptions very often
· Pick up your medicines from different places
How can you use EPS?
You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination . You can choose either:
A pharmacy or a dispensing appliance contractor (if you use one)
Ask any pharmacy that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.
*You will still need to order your repeat Prescription in the usual way
Can I change my nomination or cancel it and get a paper prescription?
Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
Is EPS reliable, secure and confidential?
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
For more information visit www.hscic.gov.uk/epspatients ,your pharmacy or GP practice
Changes to Phlebotomy Service (blood taking)
There have been some changes locally to the way blood taking services are provided, this means that you will be able to have your blood test carried out in the familiar surroundings of your own surgery, if we are unable to offer you an appointment we can book you an alternative appointment at a nearby local surgery or you can attend the Walk in Center
Main Changes to service:
If your GP has requested that you have a blood test you can no longer have this done at the hospital. All patients that require a GP generated blood test should book an appointment at reception or attend the Walk in Center
If your Hospital doctor or Consultant has requested that you have a blood test this can still be done at the hospital clinics
House bound patient requiring a home visit blood test will be referred by the GP or nurse to the company now providing this service
*This does not include INR testing – this will continue to be provided by the surgery
*We are currently in the process of training another member of staff to take blood;once trained we will be increasing the number of blood clinic appointments we have here at the Surgery
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.