Introduction |
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DR SUE PICKFORD/DR ROB LENART We welcome Dr Pickford back to the Practice from maternity leave on the 14th August 2006. This means that Dr Lenart will finish his locum cover for Dr Pickford on the 18th August 2006. The Practice would like to thank Dr Lenart for providing this locum cover and for the care and help he has given to our patients. APPOINTMENTS WITH THE DOCTOR A single 10 minute appointment with the doctor is for one problem only. If you have two or more problems to discuss please ensure you book a double appointment. GP Training Practice From the 3rd August 2006, Dr Subha will be joining the Practice for a 4 month period of further training and she will be working under the supervision of Dr Faerestrand. The Practice has recently gained approval as a GP Training Practice and we look forward to welcoming all Doctors in training. BEING OPEN POLICY (COLCHESTER PCT) Colchester PCT have made a public commitment to be open to patients who have been unintentionally harmed as a result of their treatment, as part of a National drive led by the National Patient Safety Agency (NPSA). A new ‘being open’ Policy has been put in place to help staff communicate with patients and to let patients know what they can expect from the Trust. The Policy ensures that if a patient is harmed owing to a mistake in their healthcare, they will receive an apology, be kept fully informed as to what has happened, have their questions answered and know what is being done in response. The NHS treats many people safely and effectively every year, but modern healthcare is complex and mistakes can happen. Better communication with patients, their families or those who care for them is a vital part of the process in dealing with errors in treatment. By speaking openly and honestly to patients who have been harmed because of a mistake, the staff and professionals working in the Colchester PCT area can help reduce the trauma they might suffer and learn valuable lessons that will go towards ensuring that mistake does not happen again. The Colchester PCT ‘being open’ Policy is in line with the NPSA’s National Being Open Policy, which was launched in September 2005. A supporting patient briefing can be found on the NPSA Website: NPSA Website (http://www.npsa.nhs.uk/display?contentId=4238) ESSEX YOUNG PEOPLE’S DRUG & ALCOHOL SERVICE (EYPDAS) EYPDAS is a project of The Children’s Society working throughout Essex, providing a service to problematic substance users, 18 years old and under. They also support families, carers and professionals. Where possible young people and their families will be seen locally. Outreach
This programme is based at our Young People’s Centre in Chelmsford offering opportunities to explore substance misuse and other related issues in safe and supportive environment.
Telephone: 01245 493311 Fax: 01245 491400 Email: eypdas@childrenssociety.org.uk email EYPDAS Website: Essex Young People's Drug & Alcohol Service Website (http://www.the-childrens-society.org.uk/learn/SG_Feature/130229/1/) AUGUST BANK HOLIDAY The Surgery will be closed on Monday 28th August 2006 - in case of emergency please ring the Practice telephone number: 01206 864395 Newsletter Archive |