Chaperone - Practice Policy
Chaperones Background Information on their Role in Healthcare
We have a duty of confidentiality to you our patients. We regard this as being of the utmost importance. We would like to make a few points about this.
We are frequently asked for reports by insurance companies, solicitors, employers etc. Before providing these reports we shall require written consent. Where the consent does not appear to make clear the extent of the consent we may ask for more explicit consent direct from the patient or his representative. For example solicitors frequently request copies of the entire medical record even though you may imagine they have only requested copies of the records pertaining to the accident/event.
We cannot provide information to relatives and spouses without consent.This means we cannot tell you if a patient is in the building or has left even if you were hoping to give them a lift for example.
You have a right to examine your notes according to the provisions of the Data Protection Act 1998. For information about charges, procedures and guidelines see Charges for access to health records under the Data Protection Act 1998.
Members of staff may need access to patients' medical records for administrative purposes. Staff from the Health Authority, who are fully trained and authorised and have a duty of confidentiality, may be involved in ensuring that claims made by the practice correspond to the services provided.
Chaperone- Information for Patients
Chaperone - Practice Policy
Chaperones Background Information on their Role in Healthcare
Patients are removed from the Practice List for the following reasons:
1. At the patient's request.
2. Patients who move outside the Practice area or who already live outside the Practice area and move to any other address still outside the Practice area.
3. Patients who do not attend 3 Practice appointments and who have been sent two advisory letters.
4. Patients who are verbally or physically abusive to staff and patients.
5. Where the doctor patient relationship has broken down and the doctor feels unable to continue to treat you.
As a patient you have the responsibility to contact the Surgery regarding your test results. Do not assume the practice will contact you with results. It is up to you, the patient to contact us to find out your result and what action if any needs to be taken.
Please phone or call in person between 2 and 6.30pm, Monday to Friday. To protect your privacy results are only given to the person to whom the test relates. All test results are checked by a doctor. The receptionist can only tell you if the result is normal or if another course of action is needed.
It is practice policy to prescribe generically by a
drug's chemical and not its brand name. This is done for
reasons of safety and finance. Drugs from the same group tend to have
similar chemical names so it avoids errors and duplicate prescribing. As a
doctor or nurse it is obviously easier to learn the chemical name of a
drug and not have to know several brand names for the same drug.
Prescribing generic drugs instead of branded drugs means the NHS has more
money to spend on other things.The attached link explains why this is important and recommended as a national policy. There are a few drugs
among them slow release drugs for epilepsy where prescribing by brand name
is recommended for technical reasons and these are the exception to the
rule.
Patient UK Leaflet on
Generic vs Brand Names for Medicines
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